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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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January 31, 2024

1  out of  5 rating by Brenda
"No accident forgiveness without doubling your rate. Even after being with them 20+years"
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Brandon burkhart

May 26, 2023

5  out of  5 rating by Brandon burkhart
"Been here for 2 year high rates but some of it my fault lol 😆 they good"
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Ryan Dawkins

April 11, 2023

2  out of  5 rating by Ryan Dawkins
"It's State farm. Kinda expensive, now"
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Jabo Bowen

March 8, 2023

5  out of  5 rating by Jabo Bowen
"Best place to get insurance hands down"
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Ben Williams

February 10, 2023

5  out of  5 rating by Ben Williams
"Love these folks. Been dealing with them for a while and they're always helpful."
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Lynn Gambrell

February 1, 2023

5  out of  5 rating by Lynn Gambrell
"Aaron gave great service and they have reasonable rates."
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Cindi Joyce

October 6, 2022

5  out of  5 rating by Cindi Joyce
"Excellent service! Aaron was able to set me up quickly and easily after 2 other offices failed to do so."
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Denielle Haines

August 20, 2022

5  out of  5 rating by Denielle Haines
"Best insurance agency I've ever dealt with! Everyone is amazing. I have to say my favorite is Alana. Customer service over and above every interaction!"
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Josh Martin

November 1, 2021

5  out of  5 rating by Josh Martin
"Brittany Dill was very helpful and very nice and was able to get me a very good price on my vehicle's and I'm very satisfied and happy about my coverage I would like to give Brittany Dill 5 stars for what she was able to do for me and my wife thank you"
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Retro Girl

April 30, 2021

5  out of  5 rating by Retro Girl
"Allana is one of the best agents I have dealt with. She responds very quickly and gets whatever you need done fast."
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Grace Guest

March 4, 2021

5  out of  5 rating by Grace Guest
"Transitioning into adulthood is hard, but the people in this office make it feel possible. I switched agents when I moved to Spartanburg and I have been happy ever since. The ladies there are nothing but lovely. My car was totaled in an accident and Leslie called me every so often just to check on me and offer to help in any way she could. She walked me through certain processes and answered all my questions. After I got my new car Allana was so helpful in getting the insurance switched over. I’m tempted to call them whenever I have a bad day just to have someone nice to chat with! Couldn’t recommend this office more!!"
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Joshua Reynolds

February 25, 2021

5  out of  5 rating by Joshua Reynolds
"Been with this office for years and they are so great! The staff is great. Highly recommend"
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Deborah Brevard

December 17, 2020

5  out of  5 rating by Deborah Brevard
"Been with Tom Chester and team for as long as I can remember. Great company. Help in every way they can."
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Shanice Jones

June 30, 2020

1  out of  5 rating by Shanice Jones
"We’ve had them for 2+years... someone hit me and it was very hard to receive my money from them. 3of my cars caught on fire last week and they only wants to pay for 2!! Not only that, one of his reps that’s no longer there changed my insurance policy on one of my cars before leaving the business.. so they’re not wanting to pay for damages. Tom LITERALLY laughed at our situation on the phone and told me that’s my problem not there’s. I DO NOT RECOMMEND NO ONE TO THIS PLACE AT ALL..."
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Charnica Jordachea

May 4, 2020

5  out of  5 rating by Charnica Jordachea
"Jessica Rees was extremely helpful to me today. She answered all of my questions (EVERY SINGLE ONE-LOL) thoroughly & was so nice! I highly recommend this location & appreciate that Jessica really is "Like a good neighbor"!"
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V Stewart

February 28, 2020

5  out of  5 rating by V Stewart
"Best customer service experience ever! Allana we love you so much, you are amazing and deserve to make partner😊!!!"
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Debbie Phillips

February 8, 2020

4  out of  5 rating by Debbie Phillips
"I've had State Farm insurance coverage since I 1st got my driver's permit, 51+ years ago! Wow! I'm getting old! Yes, Tom Chester,agent & Allana Bishop are very efficient & take excellent care of my home/auto coverage. Thanks guys! ☺"
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B Hall

January 29, 2020

4  out of  5 rating by B Hall
"good place to get your insurance.. nice folks"
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Lacey Young

January 14, 2020

5  out of  5 rating by Lacey Young
"They are the best Jessica and the girls work hard to help you in any way they can!!!"
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Maria Maroni

June 3, 2019

5  out of  5 rating by Maria Maroni
"Amazing customer service. Allana Bishop makes doing business here a pleasure. Highly recommended."
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Dana Orchoff-Gencarelli

January 15, 2019

5  out of  5 rating by Dana Orchoff-Gencarelli
"Best in the Upstate! We've been customers for years. Highly recommend Tom and his staff!"
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Carson Moore

January 11, 2019

5  out of  5 rating by Carson Moore
"If you aren’t using Tom Chester’s State Farm you are missing out on true customer service. Allana is so awesome to work with and truly cares."
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Teresa Walters

April 23, 2018

5  out of  5 rating by Teresa Walters
"We are so happy we made the switch to State Farm!!! Allana Bishop is awesome!! She was so helpful in everyway, making the transition for multiple policies very quick and easy. After many loyal years with Allstate, and continued higher rates every year for no reason...we didn't hesitate to make the switch after we saw the yearly savings and commitment by State Farm!!! Thank you Tom & Allana!!"
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Laura Corbin

April 23, 2018

5  out of  5 rating by Laura Corbin
"Great service. Excellent to work with."
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April 22, 2018

5  out of  5 rating by Joel
"Fantastic people to work with. They are very helpful and are always on top of things."