State Farm® Insurance Agent Tom Chester
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
josseline acevedo
February 27, 2025
"Jessie is an incredibly sweet and helpful insurance agent. She is certain to take care of you and your family to give you that peace of mind you’re seeking."
joshua auger
December 23, 2024
"Reliable and resourceful! Very helpful. I recommend using them if you need anything insurance related!"
Lisa S Queen
October 27, 2024
"You will NEVER find a better staff to work with. I'm convinced that Allana knows more about my family that anyone :) The entire office is amazing !!!! If you're not with Tom Chester State Farm, call them and switch !!!!!"
Starr Starr
May 8, 2024
"Told to many lies have my insurance sky high on behalf of the staff that I repeatedly I asked a question in which I should have gotten it in writing I believe I’m paying someone car note in this place at this point I’m looking for new insurance only response they could give IM SO SORRY I UNDERSTAND LOL PLEASE"
"Thank you for your feedback Starr. As we have discussed with you previously, there are a lot of factors that go in to the premium you pay. If you would like to discuss further please call us at 864-278-8000. "
Chad Carlton
April 26, 2024
"Wonderful, Wonderful, Wonderful I can't say it enough,this has to be the best insurance company I've ever had. The people who work with Tom are just the best. I've been with this company for over 10+years and proud to say that they are really the best for me and my family. I've tried others but they don't have what it takes to get the job done like this company. So if you want wonderful people to give you great attention and excellent insurance go here and they will get the job done."
"Thanks Chad! I sure appreciate your great review and we appreciate you as a customer and friend! "
Brenda
January 31, 2024
"No accident forgiveness without doubling your rate. Even after being with them 20+years"
"Hey Brenda! Not sure who you are with no last name but would be happy to discuss if this involved our office. Please call 864-278-8000 to give us more details and we will try to answer your questions. Accident forgiveness is earned by time with our company and not a premium increase. "
Brandon burkhart
May 26, 2023
"Been here for 2 year high rates but some of it my fault lol 😆 they good"
"Thanks for your business and the review Brandon! "
Ryan Dawkins
April 11, 2023
"It's State farm. Kinda expensive, now"
"Thank you Ryan! It is a pleasure doing business with you! "
Jabo Bowen
March 8, 2023
"Best place to get insurance hands down"
"Thank you Jabo! We are appreciative of your trust in my office and State Farm for your insurance needs! See you on the water!"
Ben Williams
February 10, 2023
"Love these folks. Been dealing with them for a while and they're always helpful."
Lynn Gambrell
February 1, 2023
"Aaron gave great service and they have reasonable rates."
"Thanks Lynn! Thank you for your kind words! "
Cindi Joyce
October 6, 2022
"Excellent service! Aaron was able to set me up quickly and easily after 2 other offices failed to do so."
"Thank you for the kind words Cindi! We are excited you chose our office and look forward to keeping you and your family protected!"
Denielle Haines
August 20, 2022
"Best insurance agency I've ever dealt with! Everyone is amazing. I have to say my favorite is Alana. Customer service over and above every interaction!"
"Thank you Denielle! Thank you for trusting our office!"
Josh Martin
November 1, 2021
"Brittany Dill was very helpful and very nice and was able to get me a very good price on my vehicle's and I'm very satisfied and happy about my coverage I would like to give Brittany Dill 5 stars for what she was able to do for me and my wife thank you"
"Thank you Josh! Welcome to our office! If we can answer any questions or help in the future please let us know! Thank you for your business!"
Retro Girl
April 30, 2021
"Allana is one of the best agents I have dealt with. She responds very quickly and gets whatever you need done fast."
"Thank you for the compliment! Allana has been on our team for 19 years now! She is truly and asset to my office!"
Grace Guest
March 4, 2021
"Transitioning into adulthood is hard, but the people in this office make it feel possible. I switched agents when I moved to Spartanburg and I have been happy ever since. The ladies there are nothing but lovely. My car was totaled in an accident and Leslie called me every so often just to check on me and offer to help in any way she could. She walked me through certain processes and answered all my questions. After I got my new car Allana was so helpful in getting the insurance switched over. I’m tempted to call them whenever I have a bad day just to have someone nice to chat with! Couldn’t recommend this office more!!"
"Thank you Grace for your kind words! We strive to be customer focused and make everyone feel a part of our family!"
Joshua Reynolds
February 25, 2021
"Been with this office for years and they are so great! The staff is great. Highly recommend"
"Thank you Joshua! We appreciate your business!"
Deborah Brevard
December 17, 2020
"Been with Tom Chester and team for as long as I can remember. Great company. Help in every way they can."
"Thanks Deborah! We appreciate you as well!"
Shanice Jones
June 30, 2020
"We’ve had them for 2+years... someone hit me and it was very hard to receive my money from them. 3of my cars caught on fire last week and they only wants to pay for 2!! Not only that, one of his reps that’s no longer there changed my insurance policy on one of my cars before leaving the business.. so they’re not wanting to pay for damages. Tom LITERALLY laughed at our situation on the phone and told me that’s my problem not there’s. I DO NOT RECOMMEND NO ONE TO THIS PLACE AT ALL..."
"I am sorry you feel this way! We do NOT make claim decisions out of our office. You and I have discussed this situation and we did all we could to assist you in submitting your claim to our claims department. If you would like to discuss further, please call my office at 864-278-8000."
Charnica Jordachea
May 4, 2020
"Jessica Rees was extremely helpful to me today. She answered all of my questions (EVERY SINGLE ONE-LOL) thoroughly & was so nice! I highly recommend this location & appreciate that Jessica really is "Like a good neighbor"!"
V Stewart
February 28, 2020
"Best customer service experience ever! Allana we love you so much, you are amazing and deserve to make partner😊!!!"
Debbie Phillips
February 8, 2020
"I've had State Farm insurance coverage since I 1st got my driver's permit, 51+ years ago! Wow! I'm getting old! Yes, Tom Chester,agent & Allana Bishop are very efficient & take excellent care of my home/auto coverage. Thanks guys! ☺"
B Hall
January 29, 2020
"good place to get your insurance.. nice folks"
Lacey Young
January 14, 2020
"They are the best Jessica and the girls work hard to help you in any way they can!!!"
Maria Maroni
June 3, 2019
"Amazing customer service. Allana Bishop makes doing business here a pleasure. Highly recommended."