State Farm® Insurance Agent Tom Chester
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harlan Thomson
March 4, 2026
"Allana was most helpful and made the application process very easy!"
Sandy Mathis
March 3, 2026
"I have had insurance with State Farm since late 1980's I have had great service and the absolute best customer service ever....Aaron and Alonna ( not sure if that is spelled correctly) have always been amazing. I have had the opportunity to go to a cheaper insurance company but I know I will never find the same wonderful customer service as I have found here. These Two are why I stay with State Farm. I don't want to discredit any of the other employees at this office they are all very professional and outstanding but these two are always the ones I ask for.....I can see either of them having their own office one day...They both need to be praised for always going above and beyond.....and a raise in pay for them would be nice too....Thank you all for a job well done"
Lisa Wilkins
March 2, 2026
"I love State Farm and am thankful to be with them. Aaron McPeters st Tom Chester’s is the best.. always helpful and informative.."
"Thank you Lisa! We are proud of your trust in us!"
Timothy smith
February 25, 2026
"Allan’s was very helpful in bringing my policy back to Statefarm"
"Thank you for your review Tim! Glad to have you back with us!"
Brett Patton
February 19, 2026
"Allana was a pleasure to deal with. She was very professional and courteous."
"Thank you for your feedback Brett! We love Allana and her compassion for our customers! Thank you for trusting our agency to protect your dreams!"
Crunk sta
January 13, 2026
"Anna Long was a great help, like she always has been. Very attentive and kind! She helped me with my life problems! Recommended, therapist!"
"Thank you Austin! Anna is a great member of our team! We appreciate your business!"
Shenela Edens
December 5, 2025
"Aaron was great! He was quick with getting us covered and answered all of our questions. If you need anything insured you should give him call."
"Thanks Shenela for being one of our great customers and your review!"
Shaun Smith
November 7, 2025
"Aaron McPetters is a great agent and has been very helpful and informative with any questions we have had so far."
"That you Shaun! We appreciate your review!"
Audren Foster
October 30, 2025
"The agent, Aaron, was very helpful and polite with assisting me and I would definitely recommend anyone whose considering choosing Tom Chester’s State Farm to go with them!"
"Thank you Audren! Aaron is a great member of our team! We appreciate your business! "
Ricky Lam
October 3, 2025
"I’ve been using Tom Chester agent for the past 20 years, I was always happy with their services but I was there the last time when I and my wife left there we felt we were miss treated, I was angry 😡 , I have never gotten treated like I was fool before but this time when we left that office we felt that way! I don’t know if I would continue using this office. But I do want to thank for the great service in the past 20 years, thank you."
"Thank you for the review Mr. Lam and for talking to me about your concerns. I have reviewed our procedures and have reiterated to everyone the importance of following them to make sure we are offering all coverages to everyone! Thank you for your business all these years! I appreciate your trust in State Farm and my agency! "
josseline acevedo
February 27, 2025
"Jessie is an incredibly sweet and helpful insurance agent. She is certain to take care of you and your family to give you that peace of mind you’re seeking."
"Thank you Josseline for your review! Jessie is great! We try to treat everyone like family! "
joshua auger
December 23, 2024
"Reliable and resourceful! Very helpful. I recommend using them if you need anything insurance related!"
"Thank you Joshua! We appreciate your business and trust in us!"
Lisa S Queen
October 27, 2024
"You will NEVER find a better staff to work with. I'm convinced that Allana knows more about my family that anyone :) The entire office is amazing !!!! If you're not with Tom Chester State Farm, call them and switch !!!!!"
"Thank you Lisa! We appreciate your business and trust in our agency!"
Starr Starr
May 8, 2024
"Told to many lies have my insurance sky high on behalf of the staff that I repeatedly I asked a question in which I should have gotten it in writing I believe I’m paying someone car note in this place at this point I’m looking for new insurance only response they could give IM SO SORRY I UNDERSTAND LOL PLEASE"
"Thank you for your feedback Starr. As we have discussed with you previously, there are a lot of factors that go in to the premium you pay. If you would like to discuss further please call us at 864-278-8000. "
Chad Carlton
April 26, 2024
"Wonderful, Wonderful, Wonderful I can't say it enough,this has to be the best insurance company I've ever had. The people who work with Tom are just the best. I've been with this company for over 10+years and proud to say that they are really the best for me and my family. I've tried others but they don't have what it takes to get the job done like this company. So if you want wonderful people to give you great attention and excellent insurance go here and they will get the job done."
"Thanks Chad! I sure appreciate your great review and we appreciate you as a customer and friend! "
Brenda
January 31, 2024
"No accident forgiveness without doubling your rate. Even after being with them 20+years"
"Hey Brenda! Not sure who you are with no last name but would be happy to discuss if this involved our office. Please call 864-278-8000 to give us more details and we will try to answer your questions. Accident forgiveness is earned by time with our company and not a premium increase. "
Brandon burkhart
May 26, 2023
"Been here for 2 year high rates but some of it my fault lol 😆 they good"
"Thanks for your business and the review Brandon! "
Ryan Dawkins
April 11, 2023
"It's State farm. Kinda expensive, now"
"Thank you Ryan! It is a pleasure doing business with you! "
Jabo Bowen
March 8, 2023
"Best place to get insurance hands down"
"Thank you Jabo! We are appreciative of your trust in my office and State Farm for your insurance needs! See you on the water!"
Ben Williams
February 10, 2023
"Love these folks. Been dealing with them for a while and they're always helpful."
Lynn Gambrell
February 1, 2023
"Aaron gave great service and they have reasonable rates."
"Thanks Lynn! Thank you for your kind words! "
Cindi Joyce
October 6, 2022
"Excellent service! Aaron was able to set me up quickly and easily after 2 other offices failed to do so."
"Thank you for the kind words Cindi! We are excited you chose our office and look forward to keeping you and your family protected!"
Denielle Haines
August 20, 2022
"Best insurance agency I've ever dealt with! Everyone is amazing. I have to say my favorite is Alana. Customer service over and above every interaction!"
"Thank you Denielle! Thank you for trusting our office!"
Josh Martin
November 1, 2021
"Brittany Dill was very helpful and very nice and was able to get me a very good price on my vehicle's and I'm very satisfied and happy about my coverage I would like to give Brittany Dill 5 stars for what she was able to do for me and my wife thank you"
"Thank you Josh! Welcome to our office! If we can answer any questions or help in the future please let us know! Thank you for your business!"
Retro Girl
April 30, 2021
"Allana is one of the best agents I have dealt with. She responds very quickly and gets whatever you need done fast."
"Thank you for the compliment! Allana has been on our team for 19 years now! She is truly and asset to my office!"